Independent businesses don't need more noise. They need the right people hearing about them.

Community engagement

Food Fest was created, organised and led by our team, to bring the community together while showcasing local food suppliers and increasing brand awareness. Supported through event planning, delivery and integrated marketing, it became a much-anticipated annual event that strengthened relationships with suppliers and the local community.

Brand and identity refresh

Delivered a full rebrand for Buffy Hair & Beauty, creating a refined visual identity that better reflected the quality of the salon experience. The new branding was applied across print materials and supported by a refer-a-friend campaign, helping to create a more consistent customer experience and a stronger platform for future growth.

Seasonal magazine

Designed a Christmas magazine, including all content writing, proofing and photo shoot, to inspire customers throughout the festive season while showcasing local suppliers and seasonal products. Packed with recipes, supplier stories, product inspiration and vouchers, the publication was distributed to 15,000 local households via Royal Mail, helping to drive engagement, support local producers and encourage festive purchasing during a key trading period.

Loyalty programme

Developed and grew a customer loyalty programme designed to strengthen customer relationships and encourage repeat engagement. Through targeted email marketing, community-focused content and exclusive member updates, the programme built a highly engaged audience reaching 1.3 million inboxes annually and achieving an average email open rate of 46%.